These Terms & Conditions govern your access to and use of the hol888 platform, including all casino games, sports betting services, promotions, and account features. Please read them carefully before registering or placing any bets.
Important Notice: By accessing, registering on, or using the hol888 platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, you must not use hol888. These Terms constitute a legally binding agreement between you and hol888.
These Terms & Conditions ("Terms") apply to all users of the hol888 website and platform, including all services, games, promotions, and features offered by hol888 ("the Platform"). By creating an account, making a deposit, placing a bet, or otherwise using any part of the hol888 Platform, you ("the User," "you," or "your") agree to be legally bound by these Terms.
hol888 reserves the right to update, modify, or replace any part of these Terms at any time. Continued use of the Platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically. The most current version of these Terms will always be available at hol888.app/terms-conditions.
These Terms should be read in conjunction with hol888's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
To register and use the hol888 Platform, you must satisfy all of the following eligibility requirements:
Age Verification: hol888 strictly enforces the 21+ age requirement. We conduct Know Your Customer (KYC) verification on all accounts. Any account found to belong to a person under 21 years of age will be immediately suspended, all winnings forfeited, and deposits returned in accordance with applicable law. Accepted Philippine IDs for age verification include PhilSys National ID, driver's license, passport, and SSS/GSIS cards.
hol888 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by hol888 may result in account suspension or termination.
Each individual may hold only one (1) registered account on the hol888 Platform. Creating multiple accounts — whether under the same name, different names, the same device, the same IP address, or the same payment method — is strictly prohibited and constitutes a material breach of these Terms. hol888 reserves the right to close all duplicate accounts and void any associated winnings.
You must provide accurate, complete, and current information when registering your hol888 account. This includes your full legal name, date of birth, Philippine mobile number, and any other information requested during registration or KYC verification. Providing false, misleading, or incomplete information is a breach of these Terms and may result in immediate account termination and forfeiture of funds.
You are solely responsible for maintaining the confidentiality of your hol888 account credentials, including your username and password. You must not share your login details with any third party. hol888 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify hol888 immediately if you suspect any unauthorized use of your account.
hol888 is required to verify the identity of all players before processing withdrawals and in certain other circumstances. You agree to provide any documentation requested by hol888 for KYC purposes, including but not limited to government-issued photo identification, proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in withdrawal restrictions.
hol888 accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The minimum deposit amount is ₱100. All deposits must be made from a payment method registered in your own name. hol888 does not accept deposits from third parties. Deposits are credited to your hol888 account balance upon confirmation from the payment provider.
Withdrawal requests are processed to the same payment method used for the original deposit, where technically possible. The minimum withdrawal amount is ₱500. Withdrawals are subject to completion of KYC verification. hol888 aims to process verified withdrawal requests within 24 hours; GCash withdrawals for fully verified accounts are typically processed within minutes. hol888 reserves the right to request additional verification before processing any withdrawal.
All transactions on the hol888 Platform are conducted in Philippine Peso (PHP / ₱). Any currency conversion fees charged by your payment provider are your sole responsibility.
An account is considered dormant if there has been no login activity for a period of twelve (12) consecutive months. hol888 reserves the right to apply a monthly dormancy administration fee to dormant accounts, as permitted by applicable law. You will be notified before any dormancy fee is applied.
hol888 offers various bonuses and promotions to eligible players. All bonuses are subject to specific terms and wagering requirements, which are published alongside each promotion. General bonus terms include:
All bets placed on the hol888 Platform are subject to the specific rules applicable to each game or sports market. General betting rules include:
The following conduct is strictly prohibited on the hol888 Platform. Engaging in any prohibited conduct may result in immediate account suspension or termination, forfeiture of all funds, and referral to relevant law enforcement or regulatory authorities:
hol888 is committed to promoting responsible gaming and takes its obligations under PAGCOR's responsible gaming framework seriously. hol888 provides the following responsible gaming tools to all registered players:
If you believe you may have a gambling problem, we strongly encourage you to use these tools and to seek support from PAGCOR's responsible gaming resources. hol888 strictly enforces the 21+ age requirement and will not knowingly permit underage gambling.
For more information on responsible gaming at hol888, please visit our Responsible Gaming page.
All content on the hol888 Platform, including but not limited to text, graphics, logos, game software, audio, video, and the overall design and layout of the Platform, is the property of hol888 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the hol888 Platform without the prior written consent of hol888, except as permitted by these Terms or applicable law.
To the maximum extent permitted by applicable Philippine law, hol888 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of the hol888 Platform.
hol888's total liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your hol888 account in the thirty (30) days preceding the event giving rise to the claim.
hol888 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. hol888 is not responsible for any losses arising from technical failures, internet connectivity issues, or circumstances beyond its reasonable control.
hol888 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the hol888 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
hol888 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of transmission over the internet is completely secure, and hol888 cannot guarantee the absolute security of your data.
hol888 will not sell, rent, or otherwise disclose your personal data to third parties except as required by law, as necessary to provide the Platform's services (including payment processing and KYC verification), or as described in the Privacy Policy.
For full details on how hol888 handles your personal data, please review our Privacy Policy.
hol888 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, hol888 will provide reasonable notice to registered players via email or an in-platform notification prior to the changes taking effect. The date of the most recent revision will always be displayed at the top of this page.
Your continued use of the hol888 Platform after any amendments have been posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure by contacting hol888 customer support.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. hol888 operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
In the event of any dispute arising out of or in connection with these Terms or your use of the hol888 Platform, you agree to first attempt to resolve the dispute informally by contacting hol888 customer support. If the dispute cannot be resolved informally within thirty (30) days, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.
Nothing in this clause shall limit hol888's right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of hol888's intellectual property rights or confidential information.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the hol888 support team. Our customer support agents are available 24 hours a day, 7 days a week.
For responsible gaming support, please visit our Responsible Gaming page or contact PAGCOR's responsible gaming hotline directly. hol888 is committed to supporting players who need help managing their gaming activity.
Beyond the legal language, here's what these Terms actually mean for you as a hol888 player in the Philippines.
hol888 holds player funds in segregated accounts, separate from operational funds. Your deposited balance is protected and available for withdrawal at any time, subject to verification requirements and these Terms.
Every game on hol888 uses certified Random Number Generator technology. Game outcomes are genuinely random and cannot be manipulated by hol888 or any third party. RTP (Return to Player) percentages are published for all slot games.
hol888 commits to processing verified withdrawal requests promptly. GCash withdrawals for fully verified accounts are typically completed within minutes. We publish our withdrawal processing times and do not impose unreasonable delays.
hol888 will never sell your personal data to third parties for marketing purposes. Your information is used solely to operate your account, process payments, comply with legal obligations, and improve your experience on the Platform.
hol888's customer support team is available around the clock via live chat. Our agents include Filipino-speaking staff who understand local context. If you have a dispute or concern, we commit to responding within 24 hours.
hol888 provides deposit limits, loss limits, session controls, and self-exclusion options to every registered player at no cost. These tools are always accessible from your account dashboard and take effect immediately upon activation.
Now that you know the rules, join over one million Filipino players enjoying safe, fair, and rewarding gaming at hol888.
21+ only. Please gamble responsibly. Full Terms & Conditions apply.